Four Points by Sheraton Cleveland Airport, Oh 44135 near
Traveler Rating
Excellent
1
Good
5
Average
0
Poor
0
Bad
0
See reviews for
Business
0
Couples
3
Families
2
Friends
1
Solo
0
Rating summary
Cleanliness
Location
Service
Value
 
Two front desk employees were great .
Overall Rating
Cleanliness
Location
Sleep Quality
Value
Rooms
 
Since we discovered this hotel it has been our go to place to stay when we fly out of Cleveland. The Park and Fly package is great. They so have a bar/restaurant on site which is great. There was some renovating going on but it did not bother us. Only small problem this time were the bed pillows. Which we didn’t notice until ready to turn in. They were large but so soft as to be non-existent. I am sure had I contacted the desk they would have helped but I did not. Shuttle ride to airport great as always. Would recommend this hotel for travelers.
Overall Rating
Cleanliness
Location
Sleep Quality
Value
 
When checking in they didn't have my reservation, they said they hadn't dealt with Stay park travel before. They did find a room and said it was an upgrade. Happy with the room, staff, and dinner at the Hub. Next door was a 7 Eleven, nice to get drinks, snacks. The early am shuttle to the airport was on time & quick. I would stay at this hotel again & recommend it to others.
Overall Rating
Cleanliness
Location
Sleep Quality
SPA
Value
Rooms
 
Very nice and clean. Only wish the pillows were better. Very soft. People are very nice. Shuttle was great, nice man.
Overall Rating
Cleanliness
Location
Sleep Quality
Value
Rooms
 
No complaints. For a park stay and fly hotel I give it 5 stars Friendly staff. Clean. Nicely decorated. Prompt shuttle. Excellent food in their own restaurant. Oh. Reasonable too! I’d recommend and stay again
Overall Rating
Cleanliness
Location
Sleep Quality
Value
 
Room was nice and clean but no cups in the room. Guest services was very appropriate with social distancing practices. They didn’t have our shuttle and they reserved a taxi instead. I don’t think it was very clean and I doubt they were following COVID safety standards between trips. Otherwise, it worked for us.
Overall Rating
Cleanliness
Location
Sleep Quality
Value