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Jim SHARP ”
December 06, 2019 Verified
Our stay was what we expected - clean room and friendly staff. However, one issue arose when checking in. We needed the shuttle to pick us up on our return flight. The shuttle, I was told, would not be available on our return because it was Thanksgiving day and staff were not available. If this information had been identified to me at my booking, I would have picked another hotel (one closer to airport). What added insult to injury was when we arrived to pick up our vehicle - the shuttle van was leaving the parking lot!
