Sheraton Suites Philadelphia Airport, PA 19153 near
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10
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5
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4
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6
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The woman at the front desk was wonderful. I believe her name was Sharon. My main complaint is on the return. The buses are supposed to run every 20 minutes but for some reason every time I return we have to wait and wait for the return van. I called the front desk because we waited 1/2 hr. Sharon at the front desk sent someone right out. The driver tried to say that he was there 10 minutes ago and no one was there which wasn't true.
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The woman at the front desk was wonderful. I believe her name was Sharon. My main complaint is on the return. The buses are supposed to run every 20 minutes but for some reason every time I return we have to wait and wait for the return van. I called the front desk because we waited 1/2 hr. Sharon at the front desk sent someone right out. The driver tried to say that he was there 10 minutes ago and no one was there which wasn't true.
Overall Rating
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Room was clean, well stocked, bed was comfortable. room quiet. Front desk was efficient and friendly especially at 6 AM. Only negative is that hotel is hard to get to from 95 South as it is on other side of street that has no left turn so I had to drive out of my way to get on correct side of street. Once you are in complex - it is well worth it.
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Room was perfect. 2 beds as I had requested. Location of room great...right off the elevator. We will most likely request this room again on our next stay. We are loyal customers.
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Always a pleasure to stay at the Suites. Convenient location. Pleasant staff. Room is large and so comfy!
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Thanks to Sergio who recovered the $500 plus cash we accidentally left in the room safe. His response was immediate and I was so thankful that he held the money for my return to the hotel. Thanks again Sergio! They are lucky to have you as a valued employee. Keep up the excellent work!!
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The room was beautiful , our dinner was delicious, and the hotel staff was lovely
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GREAT STAY
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This hotel is clean and convenient to the airport. The staff are helpful and friendly. Little restaurant has good food. Airport shuttle is on time going and coming. My choice when flying out of Philadelphia.
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Great to have a wondeful room, park your car for a trip, have service to Airport Gate and be picked up when you land back to hotel and car. Takes one of the worries out about travel. Rooms are beautiful!
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