October 17, 2020 Verified
The hotel was great but the transportation to and from the airport is awful. They tell you that the shuttle runs every hour and on the half hour. The shuttle was supposed to show up at 4 am it didn't show up till after 4:30. At this time when the shuttle finally got to Four Points at around 4:45 there were no seats available and we had to stand in the front of the shuttle behind the line. The bus was definitely overcrowded and with the Corona Virus restrictions they sure were not following them. When we returned back from our trip I called Four Points and it took them 50 minutes to get around to picking us up. This has been a problem the last few times we traveled. Not happy at all with the shuttle service.
